Capabilities

Six components. One machine.

Each capability below feeds a specific stage of the acquisition system. We don't sell them as a menu, because a clinic buying ads without follow-up is buying a more expensive way to lose patients.

01

Paid acquisition

Feeds  ·  Attract

Google Search catches patients who have already decided they want the treatment and are choosing where to have it. Meta reaches the far larger group who haven't decided anything yet. Different jobs, different budgets, different measures of success.

Campaigns are structured by treatment rather than by clinic, so a five-figure implant case and a £180 facial are never competing for the same budget or judged by the same cost per enquiry.

Included

  • Google Search & Performance Max
  • Meta prospecting and retargeting
  • Treatment-level campaign structure
  • Negative keyword and audience hygiene
  • Creative testing and refresh
  • Medical advertising compliance checks
02

Conversion

Feeds  ·  Convert

Paid traffic sent to a clinic homepage is a rounding error away from being wasted. Every campaign gets a page built for the treatment it advertises, with the offer, the pricing position and the proof a private patient is actually looking for.

The booking step is the part most clinics get wrong. If it takes more than a minute on a phone, a meaningful share of your paid enquiries never finish it.

Included

  • Treatment landing pages
  • Offer construction and positioning
  • Booking and enquiry flow design
  • Trust signals, before/after and review handling
  • A/B testing against a live control
  • Page speed and mobile performance
03

Follow-up

Feeds  ·  Nurture

This is where most clinics lose the money they've just spent. An enquiry that comes in at eight in the evening and gets a reply at eleven the next morning has usually already spoken to someone else.

Automated contact goes out in minutes, a human follows within the hour, and the sequence keeps running for weeks rather than giving up after two attempts. Missed calls are chased automatically, because a missed call is an enquiry you paid for.

Included

  • CRM setup and lead routing
  • Automated SMS and WhatsApp first contact
  • Long-run email and SMS sequences
  • Missed-call recovery
  • Outbound calling on your behalf
  • Reactivation of your existing patient list
04

Visibility

Feeds  ·  Attract

Paid traffic buys attention now. Search and social build the kind of presence that makes the paid traffic cheaper, because patients who recognise your clinic click and convert at a different rate to patients who don't.

Local search matters more than national rankings for almost every clinic. Most patients will travel a limited distance for a consultation, and the map pack decides a great deal of that.

Included

  • Local SEO and Google Business Profile
  • Treatment page content and structure
  • Review generation and management
  • Instagram and Facebook management
  • Content built around real treatments
  • Technical SEO for the clinic site
05

Tracking

Feeds  ·  Scale

An untracked campaign is a donation. Calls, forms and messages are tracked back to the campaign and the treatment that produced them, then matched against what actually got booked and what was accepted.

Once that exists, budget decisions stop being arguments. You can see which treatments justify more spend and which ones don't, and so can we.

Included

  • Call and form tracking wired to the CRM
  • Server-side conversion tracking
  • Cost per enquiry and per booked consultation
  • Revenue attribution by channel and treatment
  • Live dashboard with your own login
  • Monthly review against the previous period
06

Digital experience

Feeds  ·  Convert

Clinic websites built around the booking action rather than around a brochure. Fast, mobile-first, and structured so treatment pages can carry paid traffic from the day they go live.

You own the site, the domain and the analytics. If you ever stop working with us, none of it needs migrating.

Included

  • Design and build
  • Treatment page architecture
  • Booking and enquiry integration
  • Accessibility and Core Web Vitals
  • Schema markup for local search
  • Hosting and ongoing maintenance

How we scope it

We start at the leak, not the list.

Most clinics arrive convinced they need more leads. Roughly as often, the enquiries are already there and the loss is happening after them — no follow-up inside the hour, a booking form nobody finishes, or a treatment being advertised that was never going to pay for the clicks.

So the first thing we do is find the stage that's leaking. Sometimes that means a full build. Sometimes it means fixing the follow-up and leaving your ads alone for a month. We'll tell you which, in writing, before you commit to anything.

See how the system fits together

Next step

Find out which stage is costing you patients.